Internet Cafe's Common Mistake

I found that many visitor find this humble blog using keyword "How to setup a cyber cafe". Indeed, this blog has that post. So, to further the discussion under that particular subject, i present you a several internet cafe's owner common mistake did or still doing it when they run cyber cafe.

Computer Crash

This is the major main problem. It will make you customer go away. It is really frustating if the computer they use got crash. They have to wait to the computer reboot or will move to another sit and use another computer. Then, how will you assure the customer the computer at you cyber cafe will not crash again and again? You will loose them soon.

The thing is you must use brand computer such as Dell, Compaq and etc. If you have little budget, built your own pc. Use branded items like Intel's Processor, Abit Motherboard and so on. Try get the best product. Dont use the cheap or non branded one. After you got better computer, install Windows XP with latest update. Make sure your use original windows because the "pirate windows" will make you computer hang.

Slow Computer

This is another common mistake . Slow computer. With this problem you might loose your customer too. When computer become slow, you cant install up-to-date software and games. Many latest software and games use high performance computer. Although you cannot buy power computer but dont either buy slow computer. Try to find middle performance computer.

Smoke

Do not allow smoking in your internet cafe. Smoking will only attract few customers, but avoid more customers. As always, smokers can get into non-smoker area, but non-smoker cannot. So we should choose the bigger number of customers. In the other hand, smoking will cause your internet cafe stinky and dusty.

Not Enough Computers 

The number of computers also has major impact in your business performance. Imagine if your internet cafe is always 100% full. Customers have to wait for their turn. Of course, you will think this is a good sign for your business. But unfortunately, this sign will only bring your business down. In the future, people will always thinking your internet cafe is full so they will avoid you internet cafe and go to your competitors' internet cafes. So, to solve this problem, you must make sure your internet cafe is always ready for more customer. Your customer will be very happy if there is always available PC for them when they come. 

Employee Problem 

If you have only 10 units of PCs, manage the internet cafe yourself. You will not able to pay your employee. If you got 20 and above unit of PCs then this is the right number to get a worker to manage your internet cafe. You cannot handle it by yourself. Employee also can bring your business up or down, so you must be very choosy. Some of them may cheat the amount of money paid by the customers and give their friends to use the computer free of charge. The best solution for managing your employee is by using the best internet cafe management software. The software must be able to log activity of the employee and be able to detect any suspicious activity by the logged data. 

Bad Maintenance 

Keyboard and mouse are the most important hardwares for your customers. Think. These two hardwares are the only hardwares interact with your customers. Bad maintenance keyboard or mouse will only make your customer use it for five minutes and then run away. They want the best for what they touch and hold. A higher budget for keyboards and mouses is needed to make sure your customers' satisfaction. 

As a conclusion, you can make sure you are leading the competition if you try your best to avoid those mistakes

Referrence: Cybercafe-Info